1. Agreement to Terms

By accessing or using the website rootechservices.com and the services offered by Roo Tech Services ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services

Roo Tech Services provides IT services and technology support to individuals and businesses. The specific scope of services will be outlined in a separate service agreement or proposal provided to you prior to the commencement of any work.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

Use the site in any way that violates applicable local, national, or international laws or regulations.
Transmit any unsolicited or unauthorized advertising or promotional material.
Attempt to gain unauthorized access to any part of the website or its related systems.
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website.

4. SMS/Text Message Communications

By providing your phone number to Roo Tech Services through our website contact form or any other means, you expressly consent to receive SMS/text messages from Roo Tech Services. These messages may include:

Responses to your service inquiries
Appointment reminders and confirmations
Service updates and notifications
General business communications related to your account or services

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts will be sent unless you re-subscribe.

Help

Reply HELP to any text message for assistance, or contact us directly at 865-332-0008 or info@rootechservices.com.

Message & Data Rates

Message and data rates may apply. Message frequency varies based on your interactions with us. Roo Tech Services is not responsible for any charges applied by your mobile carrier.

No Selling of Phone Numbers

We do not sell, rent, or share your phone number with third parties for marketing purposes.

Sample Embedded Link

From time to time, text messages from Roo Tech Services may include a link to relevant information, such as:

"Hi [Name], your service request has been received. Track your ticket here: https://rootechservices.com/support — Reply STOP to opt out."

All links sent via SMS will direct to rootechservices.com or a trusted service platform used by Roo Tech Services.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and images, is the property of Roo Tech Services and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Roo Tech Services does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Roo Tech Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, this website or our services.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. Roo Tech Services has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

9. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy at rootechservices.com.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Knox County, Tennessee.

11. Changes to These Terms

Roo Tech Services reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Roo Tech Services

PO Box 18334

Knoxville, Tennessee 37928

Email Address:

info@rootechservices.com

Telephone number:

865-332-0008

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