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— IT CONSULTING & CO-MANAGED IT · KNOXVILLE, TN
Business IT consulting in Knoxville and East Tennessee
Managed IT is our most complete solution, but it doesn't fit every business model — and that's OK. Our IT consulting and co-managed support gives you as much or as little help as you need: expert guidance, an extra set of hands on projects, or reliable backup for your in-house IT staff.
— HOW WE CAN HELP
IT support that fits the way your business works
01
Co-managed IT
Already have in-house IT staff? We work alongside your team to fill gaps, handle overflow and cover vacations — so nothing goes down while they're away.
02
IT projects & consulting
From Microsoft 365 migrations to firewall and network upgrades, we plan and deliver projects and help you make smarter technology decisions.
03
An extra set of hands
Get help with day-to-day IT tasks when an extra hand is useful but hiring another full-time employee would cost too much.
— AREAS OF EXPERTISE
What we can help with
Here are just some of the areas we know well and can provide services for.
Security & networking
✓ Anti-virus monitoring & management
✓ Endpoint detection & response
✓ Anti-spam / anti-phishing configuration & monitoring
✓ Web filter configuration & monitoring
✓ Backup configuration & monitoring
✓ Firewall installation & support
✓ Fortinet & Cisco firewall support
✓ Switch installation
Microsoft & servers
✓ Windows desktop operating system support
✓ Microsoft server operating system support
✓ Microsoft Office installation & support
✓ Office 365 migration
✓ Active Directory support
✓ Microsoft Exchange support & migration
✓ SharePoint support & management
✓ VMware support
✓ Network & server administration
Phones, devices & projects
✓ VoIP phone installation
✓ VoIP system support
✓ Hardware & software installation
✓ Printer management
✓ Peripheral device installation
✓ Cable management
✓ Adobe Creative Cloud
✓ IT project consulting
✓ Troubleshooting
— BUSINESS IT CONSULTING FAQ
IT consulting, explained
For pricing and a full list of services, call 865‑332‑0008 or email info@rootechservices.com.
What is business IT consulting?
IT consulting means working with an experienced IT professional to align your technology with your business goals. Rather than just fixing problems, we help you make smarter technology decisions — from choosing the right software and vendors to planning infrastructure upgrades and cybersecurity strategy.
Who is IT consulting a good fit for?
Businesses with their own in-house IT staff that need supplemental expertise, businesses going through a technology transition (like a move, merger or Office 365 migration), and businesses that want strategic guidance without committing to a full managed IT plan.
Can you work alongside our existing IT team?
Absolutely. We regularly provide co-managed IT support, working alongside in-house IT staff to fill gaps, handle overflow work, cover vacations or take on specialized projects outside your team's expertise.
What kinds of IT consulting projects do you handle?
Microsoft 365 migrations, Active Directory management, firewall setup and support (Fortinet, Cisco), VoIP phone system installation, network and server administration, cybersecurity planning, and hardware and software deployments, among others.
Is there a minimum commitment for IT consulting services?
No long-term commitment is required. We work with you on a project basis or an ongoing advisory basis — whatever makes the most sense for your situation.