Home / Managed IT Services / User Protection
— LAYER 03 · ENHANCED USER PROTECTION
User protection that stops attacks aimed at your employees
People are the most targeted part of any business. Roo Tech's User Protection License is an all-in-one solution to prevent, respond to and recover from attacks aimed at your team — and to help your employees recognize and avoid phishing and scams in the first place.
WHAT’S INCLUDED
✓ AI-driven anti-phishing
✓ Security awareness training
✓ User susceptibility (phishing) testing
✓ Dark web monitoring
✓ SaaS cloud detection & response
✓ Microsoft 365 & Google Workspace backup, 3× daily
THREE LAYERS OF PROTECTION IN EVERY MANAGED SEAT
LAYER 01
LAYER 02
LAYER 03 · YOU ARE HERE
User Protection
— HOW WE PROTECT YOUR PEOPLE
Prevent. Respond. Recover.
01
Prevent
The best defense is stopping attacks before they reach your users. AI-driven anti-phishing detects and quarantines suspicious email. Security awareness training and phishing tests help your team spot what slips through, and dark web monitoring alerts us when stolen credentials tied to your domain appear.
02
Respond
Cloud detection and response watches your SaaS applications like Microsoft 365 and Salesforce around the clock. Machine learning analyzes user behavior, and when something unusual happens — like an unauthorized login — we're notified instantly and shut it down.
03
Recover
Microsoft and Google keep their apps running, but protecting your data is your responsibility. Automated backups three times a day protect email, OneDrive, SharePoint, Teams and Google Drive, with point-in-time and granular restores when you need them.
— INCLUDED IN YOUR PLAN
User protection comes standard in every managed plan
✓ Anti-phishing, awareness training, phishing tests & dark web monitoring — Roo, Joey and Wallaby
✓ Microsoft 365 / Google Workspace management & backup — Roo, Joey and Wallaby
✓ SaaS cloud detection & response — Roo and Joey
— USER PROTECTION FAQ
User protection, explained
Have another question? Call 865‑332‑0008.
Doesn't Microsoft back up my Microsoft 365 data?
Microsoft and Google guarantee their applications stay available, but you're responsible for protecting your data from ransomware, user mistakes and other threats. Our SaaS backup runs three times a day with flexible restore options.
What is security awareness training?
Short, practical training that teaches your employees to recognize and avoid phishing emails and other scams. We pair it with simulated phishing tests so you can see who needs extra help.
What is dark web monitoring?
We monitor the dark web for stolen login information tied to your company's email domains and alert you when a compromise is found, so passwords can be changed before it turns into a data breach.
