How Managed IT Services Work
Managed IT Services provide comprehensive support for all your endpoints and users, offered at a single, predictable per-seat price. We include everything you need to protect and support your company's IT business needs from the internet entry point all the way down to your users. At Roo Tech Services, we keep security at the forefront of all of our services. Today's IT landscape is an ever-evolving warzone of threats, from Malware, Ransomware, Phishing, Cloud Security, Password Attacks, Denial of Service Attacks, Insider Threats and Network Vulnerabilities. These threats are becoming more and more sophisticated by the day and while no one service is completely foolproof, having a layered approach to security can lessen your chances of being compromised. Our Network, Endpoint and User protection that is included with each Managed Services seat is just that, a full hardware and software suite of solutions with everything you need to fortify your network, manage, secure and backup your endpoints and to prevent, respond, and recover from targeted user attacks.
1
Our Next-Gen firewall is a company's first line of defense against outside threats. The firewall we utilize is a hardware appliance that sits on the frontline of your network and has built-in Malware and Antivirus protection as well as Intrusion Prevention and Web Filtering. So, in itself the firewall has its own layered security. Having a firewall in place is a crucial first step in protecting your company infrastructure and its data.
2
Our Endpoint Protection license includes everything needed to manage, secure and backup your endpoints. Our RMM tool allows us to remotely monitor and access your devices to support your end-users needs including the deployment of Patches and Updates, Anti-Virus, Endpoint Detect and Response, Ransomware Protection, and Endpoint Backup - all monitored by a 24/7/365 Managed Security Operations Center.
3
Our User Protection license includes everything needed to prevent, respond and recover from today's user threats. Your users are your last line of defense and therefore the most heavily targeted by threat actors looking to gain control, steal and compromise your user data. Our suite of solutions protects your users using Anti-Phishing, Security Awareness Training and Susceptibility Testing, Dark Web Monitoring, Cloud Detection and Response and Email Backup.
Key Benefits of Managed Services
-
Managed Services plans you get the most comprehensive IT coverage for your organization.
-
Easier budget management with fixed price monthly IT costs.
-
Constant monitoring and management of company systems so issues can be handled proactively.
-
Save time and effort by having a dedicated IT team end-users can reach out to with issues.
-
Faster response times to issues as they arise.